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Free PDF 2025 C-TS470-2412: SAP Certified Associate - SAP S/4HANA Cloud Private Edition Service Authoritative New Test Materials

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SAP C-TS470-2412 Exam Syllabus Topics:

Topic
Details

Topic 1

Managing Clean Core: This section of the exam measures the skills of SAP Solution Architects and covers the principles of maintaining a clean core within SAP systems. It focuses on strategies for minimizing customizations, leveraging standard SAP functionalities, and ensuring system integrity while allowing for necessary extensions. The goal is to enhance system performance, ease upgrades, and maintain long-term sustainability.

Topic 2

Service Master Data: This section of the exam measures the skills of SAP Master Data Specialists and covers the management and configuration of service-related master data within SAP environments. It includes defining service objects, managing attributes, and ensuring accurate data flow across modules. Effective service master data management helps improve service delivery, optimize resource utilization, and maintain consistency across business processes.

Topic 3

Organizational Data: This section of the exam measures the skills of Enterprise Data Managers and covers the structuring and management of organizational data within SAP systems. It focuses on defining key organizational elements, configuring data hierarchies, and ensuring proper integration across business units. Mastery of this domain is essential for maintaining accurate reporting structures, workflow efficiency, and compliance with enterprise-wide data governance policies.

Topic 4

Service Order Management: This section of the exam measures the skills of SAP Service Operations Consultants and covers the end-to-end management of service orders within SAP. It includes the creation, processing, tracking, and fulfillment of service requests, ensuring seamless coordination between departments. Proper service order management enables organizations to enhance customer satisfaction, streamline operations, and improve response times through integrated workflows.

SAP Certified Associate - SAP S/4HANA Cloud Private Edition Service Sample Questions (Q34-Q39):

NEW QUESTION # 34
What can you display in the app Find Technical Object? Note: There are 3 correct answers to this question.

A. Service costs of the technical objects
B. Installation information of the technical objects
C. Measurement documents and measuring points of the technical objects
D. System and user statuses of the technical objects
E. Planned and call dates for recurring service activities

Answer: B,C,D

Explanation:
TheFind Technical Objectapp in SAP S/4HANA Cloud Private Edition, Service provides details about technical objects (e.g., equipment, functional locations). The correct answers areA, B, C. Let's explore.
App Functionality:
This Fiori app allows users to search and view technical object data.
* Installation information (A):Shows where the object is installed (e.g., functional location hierarchy).
* Measurement documents and measuring points (B):Displays recorded measurements (e.g., temperature) and their points.
* System and user statuses (C):Lists statuses (e.g., "INST" for installed, user status "In Repair").
Why Not the Others?
* D:Service costs are in financial apps (e.g., Service Actuals), not this app.
* E:Planned/call dates are in maintenance plan apps, not here.
Example:
Search equipment "E001" # See installation (FL-001), measuring point (Temp), status (INST).
"The Find Technical Object app displays installation information, measurement documents and points, and system/user statuses."

NEW QUESTION # 35
Why would you maintain price agreements in a service contract?

A. To define the monthly contract price
B. To automatically adjust the service order prices
C. To select the price agreements in the service order
D. To define the yearly contract price

Answer: B

Explanation:
In SAP S/4HANA Cloud Private Edition, Service,price agreementsin a service contract define specific pricing conditions (e.g., discounts, fixed rates) for services or spare parts. The primary purpose isto automatically adjust the service order prices(Option D).
When a service order is created and linked to a service contract, the system applies the price agreements from the contract to the order's items, ensuring consistent and contract-specific pricing without manual intervention. This automation enhances efficiency and accuracy in billing.
* A and B:Defining yearly or monthly prices might be part of the contract's billing plan, not the purpose of price agreements specifically.
* C:Price agreements are not "selected" in the service order; they are automatically applied based on the contract.
"Price agreements in a service contract are maintained to automatically adjust prices in associated service orders, ensuring that contract-specific conditions are consistently applied."

NEW QUESTION # 36
Which of the following is a prerequisite to install a piece of equipment in a functional location?

A. Set the installation flag for a functional location category
B. Allow the combination of equipment category and object type to be installed in a functional location
C. Allow the equipment category to be installed in a functional location
D. Set the installation flag for a piece of equipment

Answer: C

Explanation:
To install equipment in a functional location in SAP S/4HANA:
* Allow the equipment category to be installed in a functional location: The equipment category (e.g., M for machines) must be configured to permit installation (set in transaction OIEQ), ensuring compatibility with functional locations.
* Combination of equipment category and object type: Object types are for classification, not installation prerequisites.
* Installation flag for equipment/functional location: No such flags exist; installation is controlled by category settings.This is part of equipment management setup."The equipment category must allow installation in a functional location as a prerequisite." (SAP Help Portal, Equipment Installation).

NEW QUESTION # 37
To ship service parts to a customer in advance, which follow-up documents can be created automatically after the initial service order release? Note: There are 3 correct answers to this question.

A. Reservation
B. Goods issue document
C. Invoice
D. Purchase requisition
E. Sales order

Answer: A,B,E

Explanation:
In SAP S/4HANA Cloud Private Edition, Service, shipping service parts to a customer beforeservice execution (e.g., for on-site repair) involves follow-up documents created automatically uponservice order release. The correct answers aregoods issue document (A),sales order (C), andreservation (E). Let's dive into each.
Scenario Context:
A service order might include spare parts to be sent to the customer in advance. Releasing the order triggers logistics and inventory processes.
* Goods issue document (A):This records the physical shipment of parts from the warehouse to the customer. Upon release, if the service order includes deliverable items (e.g., via item category with delivery relevance), the system posts a goods issue (e.g., via transaction MIGO or automatically). This updates inventory and triggers accounting postings.
* Sales order (C):For billable parts, a follow-up sales order can be created automatically to handle the commercial aspect (e.g., via a sales order type linked to the service order). This integrates with SD for pricing and delivery.
* Reservation (E):This reserves stock in the warehouse for the service order's parts requirements. Upon release, the system generates a reservation (e.g., movement type 261) to ensure availability before goods issue.
Why Not the Others?
* Invoice (B):Invoices are created later, typically after goods issue or service confirmation, not automatically upon release.
* Purchase requisition (D):This is for procuring parts from a vendor, not shipping to a customer.
Process Flow Example:
Service order released # Reservation created (stock reserved) # Sales order generated (if billable) # Goods issue posted (parts shipped).
"Upon service order release, follow-up documents such as goods issue documents, sales orders, and reservations can be created automatically to facilitate shipping service parts."

NEW QUESTION # 38
To which of the following can you assign a responsible work center? Note: There are 2 correct answers to this question.

A. Maintenance item
B. Maintenance order operation
C. Service order item
D. Functional location master record

Answer: B,C

Explanation:
A responsible work center in SAP S/4HANA Service defines where work is performed and is assigned to operational objects:
* Maintenance order operation: In the Service with Advanced Execution scenario (scope item 63Q), a work center is assigned to operations within a maintenance order linked to a service order, specifying the execution location.
* Service order item: In standard service order processing (scope item 3D2), a work center isassigned to a service item to indicate where the service task is executed (e.g., in-house or field).
* Maintenance item: This refers to maintenance plan items, which do not directly accept work center assignments; work centers are linked via orders.
* Functional location master record: Work centers are not assigned to functional locations; they are linked to equipment or orders instead.This is configured in the work center master data and order Customizing."Assign a responsible work center to maintenance order operations or service order items to define execution responsibility." (SAP Help Portal, Work Center Configuration).

NEW QUESTION # 39
......

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